The problem
Buying is harder than it should be, and a redesign could quietly switch off the things that get Clifton found.
- 1. Buyers have to work too hard. Someone ordering custom clothing has to work out what the garment is, what it costs and what happens after they pay. Pages describe the order process in different ways, the phone basket leads with money before the garment, and some controls can't be used without a mouse. Part 1 · Tandem Part 3 · No Logo
- 2. A new design can break what search relies on. Google, and AI tools like ChatGPT, find and recommend Clifton because of a handful of hidden details on every page. Hassan, the search specialist, has seven rules to protect them. The current site follows most. A new design might not, and nobody would notice until the enquiries dipped. Part 2 · SEO